OUR PRIVACY COMMITMENT TO OUR CLIENTS

DesignTek ONE follows these privacy principles both online and offline in the collection, use, sharing and security of customer information:

• Provide you NOTICE of our customer information practices.
• Give you CHOICES about how your data may be used for marketing purposes.
• Provide you the opportunity to UPDATE or CORRECT your personal information.
• Use information SECURITY safeguards.
• Limit the SHARING of your information.
• Commit to COMPLYING with applicable privacy requirements.
• Provide you with means to CONTACT US about privacy-related issues.

We value the relationship we have with our clients and are committed to responsible information-handling practices. We take great care in safeguarding your personal information and in complying with all applicable federal and state privacy laws and our own internal standards and best practices.

PRIVACY POLICY

The following Privacy Policy describes the information and privacy practices for DesignTek ONE, www.designtek1.com (the "DesignTek ONE Web site") and all other locations, occasions or events where your personal information is collected by, or on behalf of, DesignTek ONE . When you provide us your personal information, you consent to the information practices described in this policy.

This Privacy Policy may not apply to Web sites that are accessible through the DesignTek ONE websites. Our Website may contain links to other sites operated by third parties, including but not limited to third-party sites that display the DesignTek ONE trademarks. We encourage you to read the privacy policies of those other sites to learn how they collect, use, share and secure your information.

To assist you with reading through our Privacy Policy, we have provided questions and answers below that you may find helpful in understanding our privacy practices:

WHAT INFORMATION DOES DESIGNTEK ONE COLLECT FROM ME?

We may collect personal information such as:

• Your contact information (name, mailing address, phone number, e-mail address).
• Your billing/shipping information (credit card number, shipping address).
• Your personal preferences (product inquiries, promotional offers, hobbies and likes or dislikes relating to the products and services we may offer).

WHEN DOES DESIGNTEK ONE COLLECT INFORMATION FROM ME?

While shopping or taking advantage of services available from us, we may ask that you provide personal information. For example, we request personal information when you:

• Set up an account online
• Purchase products or services
• Schedule an installation
• Participate in a sweepstakes, promotion or survey
• Contact us with a question or concern
• Participate in other activities with DesignTek ONE

When submitting personal information through an online form, we will identify which fields are required in order to fulfill your request.

HOW IS MY INFORMATION USED?

We use the information you provide in order to:

• Fulfill requests for products, services or information
• Provide customer services
• Administer sweepstakes, promotions or surveys
• Offer new products and services
• Improve the effectiveness of our Web sites, our marketing endeavors and our services and offers
• Conduct research and analysis
• Send marketing communications

WHAT INFORMATION IS PROVIDED FROM OTHERS?

Information From/About Friends or Family

If you provide us information about others, or if others give us your information, we will only use that information for the specific reason it was provided. Examples include providing a friend's shipping address, using our Send-to-a-Friend option in our marketing and promotional e-mails or through other scenarios.

Information From Third Parties

DesignTek ONE obtains consumer information from third-party providers in order to improve the accuracy of our customer database, increase our understanding of our clients or to identify potential clients.

DOES DESIGNTEK ONE SHARE MY PERSONAL INFORMATION WITH OTHERS?

DesignTek ONE does not sell or rent your personal information to third parties.

We may need to share your personal information with certain third parties such as our agents, service providers and other representatives acting on our behalf for limited purposes. For example, we may share personal information with third parties to perform services on our behalf such as:

• Fulfilling our customers' orders
• Sending marketing communications
• Delivering packages
• Scheduling and performing installations
• Servicing products
• Maintaining our loyalty program
• Fulfilling subscription services
• Conducting research, analysis or administering surveys
• Sending regular mail and e-mail on behalf of DesignTek ONE
• Processing credit card payments

The third parties with whom we conduct business are only authorized to use your information to perform the service for which they were hired. As part of our agreement with them, they are required to follow the privacy guidelines we provide them and to take reasonable measures to ensure your personal information is secure.

From time to time, we may be required to share personal information in response to a valid court order, subpoena, government investigation, or as otherwise required by law. We also reserve the right to report to law enforcement agencies any activities that we, in good faith, believe to be unlawful. We may share certain personal information when we believe that such release is reasonably necessary to protect the rights, property and safety of others and ourselves. We may also transfer personal information in the event of a corporate sale, merger, acquisition, dissolution or similar event.

DO I HAVE CHOICES REGARDING THE USE OF MY INFORMATION FOR MARKETING PURPOSES?

DesignTek ONE is an opt-out organization. Once we receive your information, we may send you marketing communications that contain valuable offers, promotions and other content. You always have the ability to opt-in or opt-out of receiving future marketing communications from DesignTek ONE.

To opt-out of or opt-in to receiving marketing communications from DesignTek ONE, please take one of the following actions:

• Follow the directions on a marketing e-mail or direct mail marketing communication from us. All marketing communications from DesignTek ONE will tell you how to stop receiving them.
• Or, send a request with your current contact information to:
  
  DesignTek ONE
  Attn: Privacy Manager
  2619 W. Agatite Ave
  Suite 3D
  Chicago, IL 60625
  

If you send an e-mail or letter request, please be sure to include your full name, address, phone number and e-mail address and indicate specifically what type of marketing communication(s) (e.g., e-mail, direct mail and/or phone) you wish to receive or stop receiving. This will ensure we identify you correctly in our systems and accurately process your request.

DesignTek ONE will take appropriate steps to implement your request to opt-out of or opt-in to receiving marketing communications. Please note that due to production, mailing and system timelines, in order to remove you from our marketing lists, it may take up to: 10 business days for e-mails, 30 days for phone calls, 6 weeks for direct mail.
Until that change takes effect, you may still receive marketing communications from us.

Also, please note that even though you may have opted out of receiving marketing communications, you may still receive business-related communications such as order confirmations, product recall information, loyalty program membership status or updates or other organization-related communications.

HOW DOES DESIGNTEK ONE SECURE MY PERSONAL INFORMATION?

We have security measures in place and take reasonable precautions to protect against the loss, misuse and unauthorized access of your personal information under our control. DesignTek ONE cannot ensure or warrant the security of any information you transmit to us by e-mail, and you do so at your own risk.

Safe Shopping Policy on DesignTek1.com

Because the security of your personal information is a high priority, we have taken numerous steps to ensure that it is processed confidentially, accurately and securely. The DesignTek ONE Web site uses encryption technology, such as Secure Sockets Layer (SSL), to protect your personal information during data transport. SSL encrypts ordering information such as your name, address and credit card number.

Choosing a Personal Password on DesignTek1.com

When you create an online account on DesignTek1.com, you need to select a personal password. To maximize your level of protection, you should choose at least 6-30 characters including a combination of both letters and numbers. You are solely responsible for maintaining the secrecy of your password or any account information. You have the ability to purchase on our site without using a password; however, you will have to re-enter your personal information each time you use our site in order to make a purchase.

DOES DESIGNTEK ONE USE COOKIES, OTHER TECHNOLOGIES OR THIRD PARTIES TO COLLECT INFORMATION ABOUT ME?

Cookies and Clickstream Technology A cookie is a small data file that a Web site or e-mail may send to your browser, which may then be stored on your hard drive. Our Web sites and e-mails use cookies to create a more personalized shopping experience for visitors to our site. Cookies simulate a continuous connection - they let us "remember" information about your preferences and session, and allow you to move within areas of our Web sites without reintroducing yourself.

You may choose to set your Web browser to not accept cookies. If your cookies are disabled, you can still view our site, but you cannot create an account or make purchases.

Our Web server automatically collects clickstream information such as the address (or URL) of the Web site that you came from before visiting our site, which pages you visit on our site, which browser you used to view our site, and any search terms you may have entered on our site, among other things.

Our Web site may also use other technologies to track which pages of our Web sites our visitors view. This anonymous clickstream data helps us understand how visitors use our Web site.

DOES DESIGNTEK ONE COLLECT INFORMATION FROM CHILDREN?

We will not knowingly or intentionally collect personal information online from children under the age of 13. We are committed to protecting the privacy of children.

WHOM MAY I CONTACT IF I HAVE QUESTIONS OR CONCERNS ABOUT THE PRIVACY OR SECURITY OF MY INFORMATION?

Please contact our Privacy Manager to report any known or suspected privacy or security breaches or to submit privacy or security-related questions or complaints. After receiving your inquiry, we will respond within five business days. You may contact us in the following ways:

• Call: 1-773-784-0709
• Send a letter to:
  
  DesignTek ONE
  Attn: Privacy Manager
  2619 W. Agatite Ave
  Suite 3D
  Chicago, IL 60625
  

WILL THIS PRIVACY POLICY CHANGE?

Because DesignTek ONE will continue to implement new technologies and improve the services and features we provide, this policy is subject to change. If there are changes or additions to this Privacy Policy, we will post those changes here or in other formats for you to review. If we change our information practices or this Privacy Policy in such a way that your personal information may be used or shared in a different manner, we will give you the opportunity to opt-out of having your information used or shared in that new manner.


Changes: The policy clarified that it is possible to browse our site with cookies disabled.

Last revision date: March 24, 2009